Effective Date: 10th July 2023

This Privacy Policy outlines the types of personal information collected, used, and shared by Butterfly FZCO ("we," "us," or "our") when you visit our website and use our services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this policy carefully to understand how we handle your information.

1. Information We Collect:

1.1 Personal Information:
We may collect personal information, such as your name, email address, phone number, billing address, and any other information you provide when you purchase our services or contact us. This information is necessary to fulfill your requests, process transactions, and provide you with a personalized experience.

1.2 Usage Data:
We may collect non-personal information about how you interact with our website and services. This may include your IP address, browser type, device information, pages visited, and other usage details. This data helps us analyze trends, improve our website's functionality, and enhance our services.

2. Use of Collected Information:

2.1 Service Delivery:
We use the information collected to provide you with the services you requested. This includes processing orders, delivering products or services, and communicating with you about your purchases.

2.2 Personalization:
We may use your information to personalize your experience, such as tailoring our recommendations and offers to your preferences, providing customer support, and improving our services.

2.3 Marketing and Communications:
With your consent, we may send you promotional materials, newsletters, and updates about our products and services. You have the option to opt out of receiving these communications at any time.

2.4 Legal Compliance:
We may use or disclose your information when required by law, legal process, or government request, or to protect our rights, privacy, safety, or property, as well as that of our users or the public.

3. Data Sharing and Disclosure:

3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, or customer support providers. These providers are obligated to protect your information and use it only for the purposes outlined in this policy.

3.2 Business Transfers:
In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

3.3 Legal Requirements:
We may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable laws, enforce our website policies, investigate potential violations, or protect our rights, property, or safety.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

1. Cookies and Tracking Technologies:

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. These technologies help us improve our website functionality, analyze trends, and provide a personalized experience. You can modify your browser settings to disable cookies or receive alerts when cookies are being sent, but this may affect your ability to use certain features of our website.

2. Children's Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

3. Your Rights and Choices:

You have the right to access, update, correct, or delete your personal information. You can exercise these rights by contacting us using the information provided at the end of this policy. You may also have the right to opt out of certain data processing activities, such as receiving marketing communications.

4. Changes to this Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or by sending you an email. Your continued use of our website and services after the effective date of the revised policy constitutes your acceptance of the changes.

5. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Butterfly FZCO Dubai, UAE
Address: 213 A - Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates. PO Box No: 342001
Email: richard@butterflyfzco.com
Telephone: +97142225807

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.